HOOD

For Residents

Your home,in your pocket.

Approve visitors, pay dues, book the clubhouse and reach the gate — from one calm app built for the way Indian societies actually run.

English & HindiLight & darkOwners, tenants & family
Hood resident app home screen for flat A-1204

One tap

to allow or deny a visitor at the gate

No answer?

Security is told to hold them — nobody walks in unasked

Every step

of a complaint visible, from raised to fixed

Hold for SOS

alerts the guards at every gate in your society

01 / Visitors

Answer the knock from anywhere.

The moment the guard logs a visitor, they appear on your screen with a countdown. Allow or deny in a tap — or open the app for more options.

  • Name, purpose and gate shown up front
  • A queue when more than one person is waiting
  • If you don’t answer, the guard holds them
At your gate card with Allow and Deny buttons

02 / Gate passes

Expecting someone? Let them in before they arrive.

Pre-approve household help, guests, deliveries, service visits and cabs. Choose how long the pass lasts — today, a week or a month — and they walk in without your phone ringing.

  • Household help, guest, delivery, service or cab
  • Passes for a day, a week or a month
  • Remove a pass any time
Invite a guest screen with pass duration

03 / Bills & dues

Know what you owe. Pay it. Done.

Maintenance bills arrive in the app with a clear breakdown. Pay, upload proof of a payment made elsewhere, and see your full ledger and any advance.

  • Dues, recharge, ledger and advance in one place
  • Upload proof of payment
  • A clear “all clear” when nothing is due
Payments screen showing dues, ledger and advance tabs

04 / Complaints

Something broken? Raise it in seconds.

Pick what’s wrong — plumbing, electrical, lift, cleaning, security, parking or a common area — describe it, add a photo, and follow every step the office takes.

  • Eight clear categories
  • Photos to help the technician
  • Report problems outside your flat too
Raise a complaint sheet with categories

05 / Household

Everyone who matters, known at the gate.

Add family members without phones — children, parents — and the people who work in your home. Know when your help arrives, and get told when someone leaves.

  • Daily help attendance from the gate
  • Children and elders, with leave alerts
  • Vehicles registered so security knows whose car is whose
Your household screen
Daily help attendance

06 / Amenities

Book the clubhouse, not a phone call.

See every amenity with its hours, pick a slot and book it. Banquet hall, pool, courts and gym — whatever your society has.

  • Hours and rules for each amenity
  • Slot-based booking
  • Your bookings in one list
Amenities list with Book Slot buttons

07 / Safety

Help, one long press away.

Hold SOS to alert security at every gate, and tell them whether it’s a medical emergency, fire or a security problem. Your society’s gate numbers and India’s emergency lines are always one tap away.

  • Emergency, medical, fire or security
  • Main and service gate numbers
  • 112, 100, 101, 102, 1091, 1098 and more
SOS screen
Emergency numbers

08 / Community

Your society, beyond the gate.

Notices, polls and the directory live in the Society tab. The Market tab lets neighbours buy, sell and find trusted daily help.

  • Notices and polls
  • Society facilities and directory
  • A marketplace just for your society
Society tab
Market tab

Find Your Hood. We’ll Handle the Rest.